Job

ServiceNow Developer/ Architect

REMOTE, USA

ServiceNow Developer/Architect

Remote

Direct Hire – At this time we can only consider USC and GC Holders

 

Our client, a large hospital system with a growing technology team, is adding a ServiceNow Developer to their IT team who will help rebuild their ServiceNow instance.

 

Responsibilities

  • Works closely with I.T. management assisting with: designing, building, testing, training, implementing, evaluating and maintaining ServiceNow and other Service Center software tools.
  • Provides the first line of defense for service/support requests and escalates to I.T. management as needed. 
  • Provides front line support during go-lives and implementations.


Education and Experience:

  • Minimum of an Bachelor's Degree in Business, Technology, or related field. Prefer a Bachelor's Degree in Business, Technology, or related field.
  • Must have hands-on experience using and upgrading ServiceNow
  • Extensive experience with CMDB is required.
  • Admin and Development experience with ITSM, PPM, and Performance Analytics is required
  • ITIL experience is required
  • Must have at least 5 years of experience with ServiceNow; prefer 7+ years of experience with application
  • Excellent verbal and written communication skills are required.
  • Ability to solve complex problems in a timely manner.
  • Accurate with good attention to detail.
  • Ability to work under own initiative / self-motivate.
  • Experience working in a large cross-functional team environment.
  • Ability to identify tools and technologies that would increase the end user experience.
  • Must have the ability to work nights and weekends as needed to support the business.
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Contact Info

2600 Abbey Court
Alpharetta, Georgia 30004

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