Job

ServiceNow Developer/Architect

Remote

Direct Hire – At this time we can only consider USC and GC Holders

Our client, a large hospital system with a growing technology team, is adding a ServiceNow Developer to their IT team who will help rebuild their ServiceNow instance.

Responsibilities

• Works closely with I.T. management assisting with: designing, building, testing, training, implementing, evaluating and maintaining ServiceNow and other Service Center software tools.
• Provides the first line of defense for service/support requests and escalates to I.T. management as needed. 
• Provides front line support during go-lives and implementations.

Education and Experience:

• Minimum of an Bachelor's Degree in Business, Technology, or related field. Prefer a Bachelor's Degree in Business, Technology, or related field.
• Must have hands-on experience using and upgrading ServiceNow
• Extensive experience with CMDB is required.
• Admin and Development experience with ITSM, PPM, and Performance Analytics is required
• ITIL experience is required
• Must have at least 5 years of experience with ServiceNow; prefer 7+ years of experience with application
• Excellent verbal and written communication skills are required.
• Ability to solve complex problems in a timely manner.
• Accurate with good attention to detail.
• Ability to work under own initiative / self-motivate.
• Experience working in a large cross-functional team environment.
• Ability to identify tools and technologies that would increase the end user experience.
• Must have the ability to work nights and weekends as needed to support the business.

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