Jobs

IT Manager of Technology

Phoenix, AZ

Looking to join a dynamic team? We're seeking a tech-savvy individual to fill our IT Manager position. As our IT Manager, you'll play a crucial role in ensuring our technology runs smoothly. Here's a glimpse of what you'll be doing:


  • Lead our outsourced IT provider, Venn, ensuring that technical issues are promptly resolved through bi-weekly calls.
  • Manage relationships with all technology vendors, including Venn, BreakAway, Vonage, LastPass, Adobe, Share File, RightSignature, and eMoney.
  • Handle Salesforce management, including license and user setup, CDN pop-up response, data loader responsibilities, and processes and task setup and maintenance.
  • Facilitate new hire IT setup, including Venn/Workspace profiles, laptop setup, phone setup, and updating distribution lists and directories.
  • Conduct new hire IT onboarding and training, as well as internal IT training through various channels like monthly all-staff meetings, "Tech Talks," lunch and learns, and newsletter tips and tricks.
  • Manage new client tech onboarding and act as a client concierge.
  • Oversee the management of network firewalls and switches, including guest Wi-Fi network splash page connectivity and updates (Unifi).
  • Ensure IT set up and connectivity in conference rooms, including screen displays, consoles, and conference phones.
  • Maintain documentation of tech processes and protocols.
  • Manage IT inventory, including storage solutions for equipment.
  • Provide oversight of the onsite server room.
  • Manage KnowBe4 training.
  • Hold recurring weekly meetings with the IT Tech Team and collaborate closely with Chelby - Special.
  • Manage email signature and spam filter maintenance and updates.


Qualifications:

  • Bachelor’s Degree required.
  • 5+ years of experience.
  • Excellent communication and listening skills.
  • Ability to work well in a fast-paced, team-oriented environment.
  • Superior organizational skills and ability to multi-task.


If you're ready to take on this exciting opportunity, apply now to join our team!


Apply for this Position
Contact Info

1602 Abbey Court
Alpharetta, Georgia 30004

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