Workstream Lead - 1781431

Atlanta, GA

Workstream Leader – Staff Experience (Claims)

Our continued technology innovation requires complex solution delivery crossing different technologies and different agile pod. The Workstream Leader partners with our Release Train Engineer acting as a servant leader across the areas required for an initiative to assist the teams in delivering value. They communicate with stakeholders, escalate impediments, help manage risk, and drive relentless improvement.

General Skills: 

•        Support RTEs in PI Planning activities.

•        Daily Management: Coordinating dependencies between teams, ensuring that everyone is working together to deliver value.

•        Change Advisory Board Team Management: Submit CAB Requests with connected release tickets, inclusive of quality test details, obtain all approvals for release.

•        User Acceptance Testing: Prepare the UAT Readiness Report, Coordinate UAT Kickoff, Prepare UAT reporting and weekly status read outs.

•        Metrics Management: Curate meaningful program dashboards, call out weekly key metrics changes, maintain accurate burndown charts.

•        Communicating with stakeholders, including customers, to ensure that they understand the PI plan and the value being delivered.

Education Requirements:

•        Healthcare experience preferred.

•        Prior experience in Product Owner, Product Manager, and/or Experience Leader preferred.

•        SAFE Certified preferred

•        Prior experience with CRM or Website team management.

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Contact Info

1602 Abbey Court
Alpharetta, Georgia 30004

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