Job

Senior Manager PMO And Service Delivery

Dallas, TX

Our Dallas-based Tech client is looking to add a Senior Manager-PMO And Service Delivery. You will be responsible for managing all the Technology team’s solution delivery. As a Senior Manager, you will be a key member of the leadership team responsible for planning, developing, releasing, and supporting customer solutions


 This is a full-time and flexible hybrid onsite position in Dallas. If you are looking for a great team environment with a collaborative culture, a business casual environment, and flexible working hours - this client has been consistently voted one of Dallas' best places to work!


What we are looking for:

·     2+ experience as a PMO or similar role working in a project management environment

·     5+ years of experience in Agile development including strong experience and practices with Scrum and Kanban methodologies

·     Ability to provide and manage time-based tracking and estimating (not just Story Point tracking)

·     Ability to perform ad-hoc analysis of data and make recommendations based on this data

·     SLA experience


What you will be doing:


·     Managing the overall company project and service delivery process, collaborating with other department leaders to define, prioritize, and develop projects.

·     An obsession in using metrics to inform, direct, and improve efficiency of SLAs, OLAs, projects, teams, and management.

·     Continuously evaluating projects and project metrics to ensure they are estimated well, adhering to budgets, meeting deadlines and meeting company SLAs.

·     Ensuring that technology-related projects are delivered on time and within budget and working with teams to mitigate when in jeopardy.

·     Ensures that targets agreed to with service delivery requirements are aligned with SLA measures and continually work to achieve these metrics.

·     Ensures that service performance and project reviews are regularly performed, and any required actions are taken.

·     Analyzing financial data, including project budgets, risks, and resource allocation to direct managers and teams.

·     Ensures that management is sufficiently informed as to the volume, impact and cost of SLAs and OLAs execution.


Perks:

Top compensation

Hybrid schedule- They are looking for someone to come in the office on a hybrid schedule as you will be a leader within the organization

Health, Dental, 401K Etc. (top health and dental plans)

Working with an organization voted one of the top places to work in Dallas


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Contact Info

1602 Abbey Court
Alpharetta, Georgia 30004

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