Senior Business Analyst (CX & Digital Strategy)

Atlanta, GA

Business Analyst

Direct Hire (Sponsorship available)

Remote M/F, Onsite T-TH


Are you a Business Analyst who has knowledge of commercial business processes, data management, a broad understanding of technology, tenacity for solving problems, and excellent communication and collaboration skills? Are you able to dig into requirements and determine which ones are doable and which ones are not? Have you worked on enterprise-wide CX and Digital strategy projects? If so, read on!


Serving as a Business Analyst, you will be responsible for owning the requirements gathering process with customers, process teams, product owners, and the internal development team while driving cross-functional workstreams to transform stakeholder needs into clear, concise business requirements and work with developers to translate into the technical design for implementation. You will work with other Business Analysts to ensure end-to-end requirements needs are met. You will also be responsible for conducting review sessions, gaining approvals for requirements, and managing changes through the application of standard control processes and tools, while collaborating with the PMO team to define project methodology and governance structure on assigned workstreams to ensure project success. 


This is a full-time permanent opportunity that is in Atlanta, GA with a hybrid schedule and competitive compensation. This role offers exponential medical, dental, vision, and flexible spending/health saving accounts. In this opportunity, you will also receive life insurance, disability benefits, retirement plans, generous PTO, educational assistance, and paid parental leave/adoption assistance.



·        Bachelor’s degree in a related field (preferred)

·        Technical and business with demonstrated success in organization-wide, multi-system implementations

·        Experience in driving system implementation, agile project management, and documentation best practice knowledge

·        Experience supporting large projects in a Business Analyst role: collaborative design sessions, requirements elicitation, future state process design, and documenting requirements

·        Experience with troubleshooting/analyzing systems

·        Experience with UX/UI research, rapid prototyping, and visualization tools


If you are seeking an opportunity to advance your career as a Business Analyst with an award-winning brand, please apply for immediate consideration. 


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Contact Info

1602 Abbey Court
Alpharetta, Georgia 30004